FAQ page

1. How do I create my profile online?

Creating a profile on SubhaDristi.com is free. Go to home page on www.SubhaDristi.com and select the option Register free. Fill the REGISTRATION FORM with Contact details i.e. E-mail id and Mobile number are mandatory. Once you complete the registration form the profile is screened and made available to be viewed by other members within 24 hrs.


2. What If I don't want to share my contact number?

Mentioning the number is mandatory. However if you do not wish to share it with other members then you can choose the privacy option "Don't show to anyone" at the time of registration itself.


3. Do I have to fill the entire registration form?

It is necessary to fill the entire first 2 pages of the registration form. The 1st page captures your basic details and once you submit this page the profile id gets generated which can be checked on top left corner of the next page. The 2nd page requires you to fill details about your qualification and write something about yourself. Once all mandatory details are captured click on "Finish Registration".


4. Are there any specific DO's and DON'T's while creating a matrimonial profile?

DO's star with a simple rule - "Be Honest". Fill all your details accurately. Just the way you would shortlist other profile basis the criteria that they have filled. They would be doing the same. Also it is advisable to add as much details as possible in the profile to facilitate your search process.

DONT write any content that is vulgar, pornographic or racist. Also please don't put your contact details in the "About Me" section. Lastly please ensure you put a valid email id and phone number as that's the only way other members will contact you.


5. How do I log in once I have registered with SubhaDristi.com?

To login to the profile go to www.SubhaDristi.com. There is an option for existing user to login. Enter you registered e-mail id and the password, and you will login to your profile. Alternatively follow the emails you receive from SubhaDristi.


6. How do I change / edit my profile?

The profile post creation can be edited by going to Edit Profile link. Once you login, go to Edit Profile link and click on the edit option next to the information you wish to change. However any changes are again screened and are visible within 24 hrs.


7. Can I change all the information on my profile?

Except certain basic details like Date of Birth, Marital Status, Gender and Username all the rest of the information can be changed. If you wish to change these fields then the same can be done by our servicing team provided you have not contacted other members via "Express Interest" / "Acceptance". To change these fields just email to us on [email protected] and attach a photo ID proof which validates the Date of Birth.


8. How do I delete my profile?

We hope that you want to delete your profile because you have found your soul-mate. If you are angry with us because you had a bad experience with a member, then let us know. In case you are annoyed because we call you/email/sms to you very often, then you can switch of these services from the control panel.

To delete the profile post login go to Settings option on the top left corner, next to logout option. Select Hide/Delete profile section. Click on the 'Permanently Delete your Profile' radio button and select an appropriate reason for deleting your profile and reconfirm the password. In case you have found your partner through SubhaDristi.com, we will be happy if you share your success story with us.


9. Are there any privacy options for my matrimonial profile display?

Definitely there is. There are mainly 3 visibility options that you can apply to your matrimonial profile:

  1. Allow my detailed profile to be viewed by all visitors. (Recommended)
  2. Allow my detailed profile to be viewed only by registered users who pass my filters.
  3. Don't show my detailed profile or summary profile to any user, I will search and contact profiles.

You can change the visibility options by clicking on the 'Profile Visibility' link in the Settings menu on the top left of the page after logging in.


10. How can I opt for a customized Profile id?

There is no option to opt for a personalized Profile Id. Profile id is system generated and is assigned automatically. Once generated it cannot be changed.


11. How do I get my profile back on site after I have deleted it?

Once a profile is deleted then a request from the registered e-mail id needs to be sent to [email protected] Do mention why you had deleted the profile and why you want to retrieve it now. A reply will be received within 24 hrs confirming if the profile can be retrieved or not.


12. Can two profiles be registered with the same e-mail id?

E-mail id is utilized as an alternate login id and hence is unique for each profile. Once a e-mail id is updated on the website then it gets recorded in our database and cannot be used again even after deleting the profile.


13. Can two profiles be registered with the same number?

Mobile numbers are also unique for each profile. However as an exception profiles of different people from the same family can be created using the same contact number. In such a scenario both the profiles numbers need to be verified manually.